[{"data":1,"prerenderedAt":147},["ShallowReactive",2],{"doc-\u002Fverticals\u002Fhaccp-faq":3},{"id":4,"title":5,"body":6,"description":136,"edit":137,"extension":138,"meta":139,"navigation":140,"path":141,"seo":142,"stem":143,"vertical":144,"weight":145,"__hash__":146},"content\u002Fverticals\u002Fhaccp-faq.md","HACCP — frequently asked questions",{"type":7,"value":8,"toc":122},"minimark",[9,13,18,30,34,37,41,44,47,50,54,57,61,75,78,82,85,89,92,96,99,103,106,119],[10,11,12],"p",{},"The questions that came up during the Slovakia pilot, with the answers\nwe gave.",[14,15,17],"h2",{"id":16},"do-i-need-a-different-system-for-chilled-vs-frozen","Do I need a different system for chilled vs frozen?",[10,19,20,21,25,26,29],{},"No. The HACCP vertical handles both. Each device's channel has its own\noperating range; a chilled fridge gets ",[22,23,24],"code",{},"[-2 °C, +5 °C]",", a freezer gets\n",[22,27,28],{},"[-24 °C, -18 °C]",". The site as a whole is one OpenSense subscription.",[14,31,33],{"id":32},"how-many-sensors-per-fridge","How many sensors per fridge?",[10,35,36],{},"One is enough for compliance. Two is better if the fridge is large or\nold: place one near the warmest stored item (typically top-front) and\none near the coldest (typically back-bottom). The two readings let you\ndetect compressor short-cycling that a single probe misses.",[14,38,40],{"id":39},"will-the-inspector-ask-for-paper","Will the inspector ask for paper?",[10,42,43],{},"In Slovakia, ŠVPS inspectors we have worked with accept a PDF report\nprinted on the spot. They want to see (a) the log exists, (b) the\noperator can produce it, (c) it covers the period. They do not require\nhand-written paper.",[10,45,46],{},"In other EU member states, regulators vary. Germany's BfR has accepted\nelectronic logs since 2017. Austria's AGES accepts them when there is\na periodic export (we recommend printing monthly).",[10,48,49],{},"We have not yet tested an inspection in France (DGAL) or Italy (NAS);\nif you are in one of those countries and would like to be the first,\nlet us know — we will follow up.",[14,51,53],{"id":52},"what-about-transport","What about transport?",[10,55,56],{},"OpenSense supports portable sensors with cellular fallback for\nvehicles. The device sits in the refrigerated cargo space; the\ncellular link reports back. The use case is well-supported by Efento\nLR-T-3 sensors with the cellular gateway accessory; pricier than the\nfixed-installation kit. Email us before buying.",[14,58,60],{"id":59},"my-fridge-does-scheduled-defrost-cycles-false-alarms","My fridge does scheduled defrost cycles. False alarms!",[10,62,63,64,68,69,74],{},"Configure a ",[65,66,67],"strong",{},"time-of-day window"," on the rule that allows higher\ntemperatures during the scheduled defrost. See\n",[70,71,73],"a",{"href":72},"\u002Fapi\u002Falerts#time-of-day-windows","Alerts API → time-of-day windows",".",[10,76,77],{},"If the defrost is dynamic (compressor decides), use a longer grace\nperiod instead: defrost typically lasts \u003C 20 minutes, so a 25-minute\ngrace covers it without softening the alarm during a real failure.",[14,79,81],{"id":80},"i-want-to-give-my-night-manager-view-only-access","I want to give my night manager view-only access.",[10,83,84],{},"That's a Team-tier feature. For now, the magic-link login is per\nemail; if you want to share an account, the night manager logs in\nwith the same email as you. We are aware that this is not ideal; the\nTeam tier ships in Q3 2026 with per-user roles.",[14,86,88],{"id":87},"can-the-report-include-photos","Can the report include photos?",[10,90,91],{},"A photo per device can be uploaded to the device's page (a sensor-\nlocation reference photo). The monthly PDF includes the photo on the\ndevice's per-device page. We do not support per-event photo\nattachments (e.g. \"operator took a photo of the broken seal that\ncaused the alarm\"); that is on the roadmap.",[14,93,95],{"id":94},"what-is-acknowledgement","What is \"acknowledgement\"?",[10,97,98],{},"When an alarm fires, the dashboard prompts the operator to add a\nshort note: \"What happened, what did you do.\" The note is recorded\nin the audit trail. Inspectors look for these — a clean log with no\nacknowledged events looks fine; a log with three alarms and three\nsensible notes (\"door propped open during delivery, closed within\n10 min, no temperature breach inside food\") looks even better. It\nshows the system is read, not just installed.",[14,100,102],{"id":101},"my-fridge-is-in-a-basement-with-no-wifi","My fridge is in a basement with no WiFi.",[10,104,105],{},"Three options:",[107,108,109,113,116],"ol",{},[110,111,112],"li",{},"WiFi extender. Cheapest. Works for most cases.",[110,114,115],{},"Powerline ethernet adapter to a small AP in the basement.",[110,117,118],{},"LoRaWAN sensor (Efento NS-T) plus a gateway upstairs; LoRaWAN\npenetrates concrete walls much better than WiFi.",[10,120,121],{},"We have customers using each of the three. Pick on bill-of-materials,\nnot on opinion.",{"title":123,"searchDepth":124,"depth":124,"links":125},"",3,[126,128,129,130,131,132,133,134,135],{"id":16,"depth":127,"text":17},2,{"id":32,"depth":127,"text":33},{"id":39,"depth":127,"text":40},{"id":52,"depth":127,"text":53},{"id":59,"depth":127,"text":60},{"id":80,"depth":127,"text":81},{"id":87,"depth":127,"text":88},{"id":94,"depth":127,"text":95},{"id":101,"depth":127,"text":102},"Café operator perspective",null,"md",{},true,"\u002Fverticals\u002Fhaccp-faq",{"title":5,"description":136},"verticals\u002Fhaccp-faq","haccp",311,"-ze9yaaoMqvaJIa5m3ZN6k2TmF8vPMQ_x3mWJPn-RDo",1779022954826]